1. INTRODUCTION
SmrthApps ("we," "our," or "us") operates the SmrthApps Mobile App Builder, a Shopify application that enables merchants to create and customize mobile applications for their online stores. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using our service, you agree to the collection and use of information in accordance with this policy.
2. INFORMATION WE COLLECT
2.1 Information you provide
- Account information (name, email, contact details)
- Business information (store name, preferences, settings)
- Content you create or upload (images, text, configurations)
- Payment information (processed securely through third-party providers)
- Communications with us (support requests, feedback)
2.2 Information we collect automatically
- Device information (device type, operating system, unique identifiers)
- Usage data (features used, time spent, interactions)
- Log data (IP address, browser type, access times)
- Location data (general location based on IP address)
- Analytics data (app performance, crash reports)
2.3 Information from third parties
- Data from integrated services (Shopify, payment processors)
- Publicly available information
- Information from partners and service providers
3. HOW WE USE YOUR INFORMATION
- Generate and customize your mobile application connected to your Shopify store
- Display your products, collections, and branding within the generated mobile app
- Maintain synchronization between your Shopify store and your mobile app
- Provide customer support and improve app functionality
- Process transactions and manage subscriptions
- Send technical notices and support messages
- Improve our Service and develop new features
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
Important: We never sell or rent your store data to third parties.
4. INFORMATION SHARING AND DISCLOSURE
4.1 Service Providers
We may share your information with third-party service providers who assist us in:
- Hosting and infrastructure services
- Payment processing
- Customer support
- Marketing and communications
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests.
4.3 Business Transfers
We may share your information in connection with mergers, acquisitions, or other business transactions.
4.4 With Your Consent
We may share your information with your explicit consent for specific purposes.
5. DATA STORAGE AND SECURITY
5.1 Data Storage
Your information is stored on secure servers and cloud platforms using industry-standard security measures.
5.2 Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5.3 Data Retention
We retain your information for as long as necessary to provide our Service and comply with legal obligations. You may request deletion of your information at any time.
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided below.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our Service
- Provide personalized content and features
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
9. CHILDREN'S PRIVACY
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. ADDITIONAL INFORMATION FOR EU USERS
11.1 Legal Basis for Processing
We process your personal data based on:
- Contract performance
- Legitimate interests
- Consent
- Legal obligations
11.2 Data Controller
SmrthApps is the data controller for personal data processed through our Service.
11.3 Supervisory Authority
You have the right to lodge a complaint with your local data protection authority.
12. ADDITIONAL INFORMATION FOR CALIFORNIA USERS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to delete personal information, and the right to opt-out of the sale of personal information.